These P2P-friendly servers are clearly marked within the app’s server locations list. ZoogVPN’s premium version offers P2P servers optimized specifically for torrenting. But on macOS, ZoogVPN leaked our real IP address when switching servers and when our internet dropped. On Windows, the kill switch was effective and never leaked our real IP address. We had mixed results when testing ZoogVPN’s kill switch. Kill Switch Leaked Our Real IP Address on macOS This isn’t as good as ExpressVPN, which owns its entire physical server network, or PIA, which labels clearly which servers are virtual. ZoogVPN doesn’t specify which of its servers are virtual or physical in the app, but in an email confirmed that servers in “exotic locations” may be virtual. The service owns a few servers, but leases a majority of them from trusted third-party companies. ZoogVPN Owns Some of Its ServersĪlmost all of ZoogVPN’s servers are bare-metal (physical) servers based in the locations described. This means you might miss out key details on important bug fixes and new features.
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Unlike NordVPN, which has extremely detailed software release notes, ZoogVPN doesn’t release any software update notes for any platforms. However, we experienced some issues with ZoogVPN’s kill switch in our testing, which we detail below.
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It does have a VPN kill switch for Windows and Mac, which is responsible for preventing personal data leaks should the VPN connection drop suddenly. This might be enough for casual users, but if you’re experienced with VPN services then you might find the lack of options frustrating. Outside of this basic foundation, ZoogVPN doesn’t have any advanced settings, like split tunneling or Double VPN.
ZoogVPN has an extensive list of protocols on Windows, but only two options on macOS. However, it failed to mask our geolocation and uses third-party DNS servers. Using our IP and DNS leak test tool, we found that ZoogVPN passed our IPv4, IPv6, and WebRTC leak tests. The VPN service also leases all of its servers and hasn’t adopted diskless servers, like ExpressVPN has. It’s had no real-world events, like a server seizure or court case, to prove that it doesn’t log your IP address or browsing history.Įven worse, ZoogVPN hasn’t updated its Warrant Canary since March 2022, which is when we last emailed ZoogVPN and requested it to be updated. Unlike top-tier VPNs, ZoogVPN doesn’t publish regular third-party audits that confirm its privacy policy is being adhered to. No Independent Audit & Out of Date Warrant Canary It’s always a bit suspicious when parent companies of VPNs also operate advertising or data mining businesses. We’re disappointed ZoogVPN’s corporate structure and employees aren’t detailed on ZoogVPN’s website and prefer a VPN service with transparent ownership. ZoogVPN confirmed that Softoria and ZoogVPN are owned by the same person, but didn’t confirm who this person was. We reached out via email for clarification on its ownership structure and employees. Softoria has business relationships with multiple other technology companies, including DataForSeo, RankActive, Traffmonetizer, and Dataimpulse. ZoogVPN is also featured as a product of Softoria, a company registered in Ukraine. A majority of its employees are also from Ukraine. The VPN service is owned by Zoog Services Single Member Private Company, which is incorporated in Greece, but is headquartered in Ukraine. ZoogVPN’s corporate ownership is confusing. We’d prefer if ZoogVPN adopted a true zero-logs policy, like Private Internet Access or Perfect Privacy. Without this information, ZoogVPN cannot help authorities identify a specific user’s browsing history. Importantly, ZoogVPN doesn’t collect your originating IP address, DNS requests, timestamps, assigned IP address, or ISP. We recommend using a fake email address with no personal information to be sure your identity is hidden. Saving your email address is typical for most VPN services, though it does mean ZoogVPN could confirm to the authorities that you have an account. ZoogVPN claims to be a no-logs VPN, but in reality it does collect bandwidth data and account information (including your email address).
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You can read ZoogVPN’s full privacy policy on its website.
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